Privacy Policy

1. Data Controller

Flowwow GmbH
Straße der Nationen 22
09111 Chemnitz, Germany
Email: kontakt@flowwow.com
Phone: +49 371 890 4521

2. Data Collection

We collect personal data you provide when ordering flowers, including:

• Name, address, and contact information
• Payment and delivery details
• Email for order confirmations

3. Legal Basis

Processing is based on contract performance (order fulfillment) and your consent. We comply with GDPR Article 6.

4. Data Retention

Order data is retained for 7 years for accounting purposes. Marketing data is retained until you unsubscribe.

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent at any time

Contact kontakt@flowwow.com to exercise these rights.

6. Cookies

We use essential cookies for website functionality. Optional cookies track user behavior for improvement. You can manage cookie preferences in your browser settings.

7. Third Parties

We share data only with delivery partners and payment processors necessary to complete your order. No data is sold to third parties.

8. Security

We use SSL encryption and industry-standard security measures to protect your data.

9. Changes

We may update this policy. Changes will be posted on this page with an updated date.

Last updated: January 2025